AssemblyAI is an AI-powered speech recognition and audio analysis tool that provides accurate and precise transcription services for audio and video files. It uses advanced AI models for real-time streaming transcription and Audio Intelligence technology for analysis of speech to identify hateful content, spoken topics, and more.

AssemblyAI's latest product, LeMUR, is a framework that enables large language models to transcribed speech, allowing accurate data extraction from call recordings, categorization and captioning of video content, and more. AssemblyAI offers customizable pricing options, premier support, and robust data encryption to ensure the security and reliability of its AI-based transcription services.

TLDR

AssemblyAI is an AI-enabled audio and video transcription tool that features customizable options for word error rates and a real-time streaming transcription service. Audio Intelligence technology enables summarization of speech, hateful content detection, and spoken topic detection. LeMUR is a powerful framework that applies LLMs to transcribed speech for accurate data extraction from call recordings, categorization and captioning of video content, and more.

AssemblyAI offers premier support, customizable pricing options, and robust data encryption for security and reliability.

Company Overview

AssemblyAI is an AI-powered automated speech recognition and audio analysis tool that provides accurate and precise transcription services for a wide range of audio and video file formats. Their advanced AI models allow them to provide transcription services for audio files, video files, and live audio streams. In addition, AssemblyAI's Audio Intelligence technology allows for analysis of speech to identify hateful content, spoken topics, and more.

Their newest product, LeMUR, is a framework that applies powerful LLMs to transcribed speech, helping users to unlock rich, accurate data from call recordings, caption and categorize video content, transcribe and analyze virtual meetings, and target and analyze media content from TV, podcasts, and radio. Users can easily process audio transcripts of up to ten hours of audio content, which effectively translates into ~150k tokens, for tasks like summarization and question-and-answer functions with just one line of code.

AssemblyAI is constantly innovating and improving their AI tools, with the release of Conformer-1, their newest and most accurate speech recognition model to date, which was trained on 650K hours of audio data. As a result, AssemblyAI's tools are widely used by developers, researchers, and enterprises, and their engaging blog, case studies, tutorials, and playground provide additional resources for those interested in using these tools.

Headquartered in San Francisco, AssemblyAI is a fully remote, global team of researchers and engineers. The company is rapidly growing and expanding its AI-as-a-service business model. AssemblyAI offers premier support, security, and pricing options, making them a reliable and trusted AI tool provider in the market.

Features

Core Transcription

Accurate Audio Transcription at Scale

AssemblyAI's Core Transcription feature utilizes AI models to accurately convert audio files, video files, and live audio streams into text at scale. This feature is fully customizable, allowing businesses to specify the level of accuracy based on their use cases. Whether it's automatic transcription for meetings, transcribing customer calls for analytics and compliance purposes, or captioning videos for accessibility, the Core Transcription feature can handle it all.

Customizable Word Error Rates

With Core Transcription, businesses can specify custom word error rates to achieve the desired balance between accuracy and cost. This feature is particularly useful for businesses with large volumes of audio files that need to be transcribed but have budget constraints. By setting a custom word error rate, businesses can achieve up to 50% savings compared to traditional audio transcription services.

Real-time Streaming Transcription

The Core Transcription feature also enables real-time streaming transcription of live audio feeds. This feature is essential for businesses that require instantaneous transcription such as in customer service call centers and live event captioning. With real-time streaming transcription, businesses can provide faster response times to customer inquiries, generate real-time insights, and obtain an overall better user experience.

Audio Intelligence

Summarization

AssemblyAI's Audio Intelligence feature allows businesses to summarize speech accurately and quickly, thanks to its AI-powered summarization models. With the Audio Intelligence feature, businesses can condense long meetings, lectures, and podcasts into comprehensive summaries in minutes. Furthermore, businesses can specify the length of the summary, ensuring it fits their specific use case.

Hateful Content Detection

The Audio Intelligence feature also includes hateful content detection, allowing businesses to filter out hate speech, explicit language, and abusive content from audio and video files. This feature is essential for businesses that need to enforce content policies, maintain a positive brand image, and ensure user safety.

Spoken Topic Detection

The Spoken Topic Detection feature enables businesses to analyze the topics discussed within their audio and video files. This feature is essential for businesses that require in-depth user insights and feedback, such as market research, customer feedback assessments, and political speech analysis.

LeMUR

Powerful Framework for Large Language Models

AssemblyAI's LeMUR (Large Equivalent Model Extraction and Interactive Text-to-Speech Usage via Real-Time Prototyping) feature is a new framework for applying powerful LLMs to transcribed speech. With a single line of code, LeMUR can quickly process audio transcripts for up to 10 hours worth of audio content, which effectively translates into ~150k tokens, for tasks like summarization and question answer. The LeMUR feature enables businesses to pinpoint specific sections of the audio and obtain comprehensive insights about them.

Unlock Rich and Accurate Data from Call Recordings

The LeMUR feature allows businesses to analyze and extract vital data from their call recordings. This feature is particularly useful for call centers and support teams that require in-depth analysis of their customer interactions. With LeMUR, businesses can quickly categorize, moderate, and analyze their call recordings, thereby making informed business decisions.

Captioning, Categorizing, and Moderating Video Content

The LeMUR feature enables businesses to efficiently caption, categorize, and moderate their video content with the help of powerful LLM models. With this feature, businesses can automate their video content tagging, detect inappropriate content, and monitor for compliance with content policies, saving both time and effort.

Premier Support

Dedicated Support Engineers and Technical Account Managers

AssemblyAI's Premier Support feature offers dedicated support engineers and technical account managers to help businesses launch new AI capabilities quickly, providing AI expertise at every step. This feature provides businesses with tailored guidance to their implementation, deep dives into their use cases, and personalized support.

Continuous Model Improvements

The Premier Support feature ensures that businesses stay up-to-date with the latest advancements and architectures in AI research continually. AssemblyAI's Research and Engineering team continuously improves the AI models to help businesses access the latest state-of-the-art technology. Furthermore, with Premier Support, businesses can request custom models tailored to their unique use cases and receive expert advice on optimizing their AI models.

Customizable Pricing and Service Levels

The Premier Support feature enables businesses to customize their service levels and pricing based on their needs and budget. With a pay-as-you-go pricing model, businesses only pay for what they need, ensuring that they don't overspend on services they don't require. Furthermore, with customizable service levels, businesses can scale up or down their AI capabilities based on market demand.

Security

Data Encryption and Secure Storage

AssemblyAI takes security seriously and has implemented robust data encryption and secure storage measures to protect businesses' data. With encrypted data both in transit and at rest, businesses can be assured that their data is secure and tamper-proof. AssemblyAI's secure storage infrastructure ensures that businesses' data is highly available and accessible at all times while maintaining its integrity and confidentiality.

Compliance with International Standards

The Security feature ensures AssemblyAI complies with international standards such as SOC 2 Type II, ISO 27001, and PCI-DSS. Businesses can trust AssemblyAI to safeguard their critical data while complying with regulatory and compliance requirements.

Role-Based Access Control

The Role-Based Access Control feature allows businesses to assign specific roles to individuals and limit their access to AssemblyAI services based on those roles. This feature is essential for businesses that require varied levels of access to their data and models. With RBAC, businesses can ensure that their data and models are only accessed by authorized personnel, providing an additional layer of security and control.

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